Enterprise IT.
SMB Price.
Stop reacting to IT problems and start preventing them. We deliver flat-rate managed IT and cybersecurity so you always know what you're paying — and what you're getting.
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Two Plans
Pick your level of coverage.
One flat monthly rate per user. No setup fees for standard deployments. No surprise invoices — ever.
Harbor
Managed Helpdesk
Full-service IT support, monitoring, and network management at a flat monthly rate. The foundation every business needs.
- Unlimited helpdesk — phone, email & ticketing portal
- Unlimited remote support & on-site visits (where available)
- 24/7/365 proactive monitoring & NOC
- Patch management & software updates
- Firewall management
- Microsoft 365 management
- Asset lifecycle tracking
- Monthly reporting & dedicated account manager
Compass
Helpdesk + Cyber + Backup
Everything in Harbor, plus a full enterprise cybersecurity stack and M365 backup. One price. Fully covered.
Everything in Harbor, plus:
- SentinelOne EDR/XDR/MDR endpoint protection
- Threat Locker application control
- Multi-Factor Authentication (MFA)
- Hard drive encryption
- Barracuda email & spam filtering
- Open DNS network protection
- Security awareness training
- Microsoft 365 backup
- HIPAA & CMMC compliance-ready reporting
Microsoft 365 licensing is a passthrough cost. Server backup pricing depends on server count and data volume — ask at assessment.
Is your business flying blind?
60% of small businesses that suffer a cyberattack close within 6 months. The average cost of a data breach for an SMB exceeds $100,000 — and most don't find out their backups failed until they need them.
What's Included
Everything under the hood.
Helpdesk & Support
Unlimited. Flat rate. No surprise invoices.
Your team reaches us by phone, email, or ticketing portal — a real engineer picks up, not a script reader. Remote issues are handled same-day; on-site visits are available where coverage applies.
- Phone, email & ticketing portal
- Remote & on-site support
- 1-hour callback for network-wide emergencies
- Dedicated account manager
- Monthly reporting
- Partner portal for ticket visibility
24/7 Proactive Monitoring
We find problems before your users do.
Round-the-clock NOC monitoring of your servers, network, and endpoints. Most issues are identified and remediated before they ever impact your team.
- 24/7/365 NOC monitoring
- Automated alerting
- Proactive remediation
- Performance trending
- Capacity planning
- SLA reporting
Network Management
Fast, secure, and always optimized.
Firewall management, Wi-Fi, VPN — all included in your monthly rate. We keep your infrastructure running at peak performance so your team can stay focused.
- Firewall management
- Wi-Fi design & support
- VLAN segmentation
- VPN management
- Bandwidth monitoring
- Network documentation
Microsoft 365 Management
Manage, secure, and optimize your M365 tenant.
License management, Exchange, SharePoint, Teams — we handle your entire Microsoft 365 environment. M365 backup is included in the Compass plan.
- License management
- Exchange & email security
- SharePoint administration
- Teams configuration
- M365 backup (Compass plan)
- Compliance & eDiscovery
Cybersecurity Stack
Layered enterprise protection. Not just antivirus.
A full security stack built for real threats — SentinelOne EDR/XDR/MDR, Threat Locker, MFA, encryption, and Barracuda email filtering. This is what enterprise IT actually looks like.
- SentinelOne EDR/XDR/MDR
- Threat Locker application control
- Multi-Factor Authentication
- Hard drive encryption
- Barracuda spam & email filtering
- Security awareness training
Backup & Disaster Recovery
When something breaks, you're back up fast.
Microsoft 365 backup is included in Compass. SMART server backup is available as an add-on based on server count and data volume — pricing provided at assessment.
- Microsoft 365 backup (included)
- SMART server backup (add-on)
- Local + offsite replication
- Ransomware recovery
- RTO/RPO planning
- Compliance-ready retention
Healthcare & Compliance
HIPAA ready. CMMC capable.
The Compass plan includes HIPAA and CMMC compliance-ready reporting, and we sign BAAs for healthcare clients. We actively support medical offices, dental practices, chiropractic clinics, and nursing facilities.
HIPAA
BAA signed. Compliance reporting included.
CMMC
Compliance-ready reporting available.
SOC
SOC-compliant data center infrastructure.
Healthcare
Medical, dental, chiropractic & nursing.
Ready to stop worrying
about your IT?
Schedule a free IT assessment and we'll walk through your environment, identify gaps, and show you exactly what Harbor or Compass would look like for your business.
Schedule My Free IT Assessment